Quote: "Formerly posted by Vios1018: How can I exchange my finisher jersey size? It’s too small for me. Need to change to 3 XL. Please advise. Thanks!"
Good morning Vios1018, do send us an email at [email protected]"> [email protected] to officially make the request to exchange your jersey size. However, just to set a correct expectation, we will only be able to accommodate jersey exchanges later this week - and will not be certain as to the availability of the sizes as we order the jerseys according to the sizes from your registration form. Thank you!
Quote: "Formerly posted by KenTada: hi, I have not received rewards yet"
Hi KenTada: we are progressively sending out the rewards. We are expecting our logistics partner to clear all the sending around this week. Do check out your mailbox within this week, the rewards should reach you soon. Thank you!
Quote: "Formerly posted by stanioes: Hi I have not receive my jersey and tshirt yet"
Hi stanioes, thanks for letting us know. I've checked from the back end, I do not see any further issues that would hinder us from sending your rewards. So do hang in there and wait up to the end of this week. The rewards are progressively being sent out by batch.
For your information too, we are sending the rewards by post, so do check your mailbox from time to time. Should you not receive the rewards within this week, do send us an email at [email protected]"> [email protected] for our further checking. Have a great evening.
