This is a test message
21st Dec 2020
00:00
12th Jan 2021
23:59 [Local Time]
Participants
949
185
Top Speed Today
Longest Distance Today
Rides Today
Cycled Together
Finisher Lucky Draw prize!
Don't forget to download your #TOGOFESTIVE100 - ebib
Rank ![]() |
Name ![]() |
Rides ![]() |
Distance ![]() |
Elevation![]() |
Progress ![]() |
Last Activity ![]() |
---|---|---|---|---|---|---|
1 |
![]() Bobby888
|
43 | 2388.11 km | 5792.4 m |
118% of 2020 KM |
65.55 km 1 day ago |
2 |
![]() Bobby888
|
43 | 2388.11 km | 5792.4 m |
118% of 2020 KM |
65.55 km 1 day ago |
3 |
![]() Bobby888
|
43 | 2388.11 km | 5792.4 m |
118% of 2020 KM |
65.55 km 1 day ago |
4 |
![]() Bobby888
|
43 | 2388.11 km | 5792.4 m |
118% of 2020 KM |
65.55 km 1 day ago |
5 |
![]() Bobby888
|
43 | 2388.11 km | 5792.4 m |
118% of 2020 KM |
65.55 km 1 day ago |
6 |
![]() Bobby888
|
43 | 2388.11 km | 5792.4 m |
118% of 2020 KM |
65.55 km 1 day ago |
7 |
![]() Bobby888
|
43 | 2388.11 km | 5792.4 m |
118% of 2020 KM |
65.55 km 1 day ago |
8 |
![]() Bobby888
|
43 | 2388.11 km | 5792.4 m |
118% of 2020 KM |
65.55 km 1 day ago |
9 |
![]() Bobby888
|
43 | 2388.11 km | 5792.4 m |
118% of 2020 KM |
65.55 km 1 day ago |
10 |
![]() Bobby888
|
43 | 2388.11 km | 5792.4 m |
118% of 2020 KM |
65.55 km 1 day ago |
Short Noon Ride
Distance : 9.84km
Short Noon Ride
Distance : 9.84km
Short Noon Ride
Distance : 9.84km
Short Noon Ride
Distance : 9.84km
Short Noon Ride
Distance : 9.84km
Short Noon Ride
Distance : 9.84km
Short Noon Ride
Distance : 9.84km
Short Noon Ride
Distance : 9.84km
Short Noon Ride
Distance : 9.84km
Dear Participants,
Our team is currently looking into the challenge results and are verifying the validity of the rides uploaded in the challenge. This said we look into finalizing the results tomorrow 15 January 2021. Congratulations to everyone who finished the challenge!
We are very grateful for your support and for coming onboard #TOGOFESTIVE100. We look forward to seeing you in our next challenges!
Cheer for your team or anyone here!
if you can't get the 100km challenge, what are the consequences? is there a refund or it will be forfeited?
thanks
Jhayzee74
4 months ago
Quote: "Formerly posted by Jhayzee74: if you can't get the 100km challenge, what are the consequences? is there a refund or it will be forfeited? thanks" |
Hi Jhayzee, yes, unfortunately, if you aren't able to finish the 100km requirement, the finisher rewards will be forfeited. However, our #TOGOFESTIVE100 Pin and Tees are commemorative items, therefore - regardless if you finish or not, we are sending these mentioned rewards.
For the Jersey and shorts though, we'll have to get and clock in that 100km. Hope this helps. Thank you!
kent.paulo
4 months ago
thanks for the info
Jhayzee74
4 months ago
Quote: "Formerly posted by Jhayzee74: looking forward for other challenges soon" |
Jhayzee74
4 months ago
Quote: "Formerly posted by Jhayzee74: thanks for the info" |
Happy to help. Good luck on the challenge!
kent.paulo
4 months ago
My ride still didn't appearing in the leader board
Fishcooper
3 months ago
Quote: "Formerly posted by Fishcooper: My ride still didn't appearing in the leader board" |
Hi Fishcooper, thanks for letting us know from here. I have already connected with you over email to check this and get your rides to appear on the challenge board as soon as possible. I'll continue on the conversation with you over emailThank you.
kent.paulo
3 months ago
just wanna ask where to download the twibbon coz its not available on the link provided
Jhayzee74
3 months ago
Hi, i rode 62km yesterday night using Garmin uploading it to Strava but it is not reflecting under my activities?
iamdavidlim
3 months ago
Hiyee ToGoParts team!kindly help me with my 2 rides yesterday, it’s not reflected yet on both ToGoRide2020 and in here.. Thanks so much in advance!
Dianne Agudilla
3 months ago
Quote: "Formerly posted by Jhayzee74: just wanna ask where to download the twibbon coz its not available on the link provided" |
Hi, you can directly go to the landing page, and check your challenge profile box - there is a download e-bib button you can click on. Link here:
https://www.togoparts.com/challenges/togofestive100/welcome
kent.paulo
3 months ago
Quote: "Formerly posted by iamdavidlim: Hi, i rode 62km yesterday night using Garmin uploading it to Strava but it is not reflecting under my activities?" |
kent.paulo
3 months ago
Quote: "Formerly posted by Dianne Agudilla: Hiyee ToGoParts team! ![]() |
kent.paulo
3 months ago
Hi Togoparts. Can help me with my yesterday 21/12 ride? It is not updated in the leaderboard. Thank u.
S7837799B
3 months ago
Quote: "Formerly posted by S7837799B: Hi Togoparts. Can help me with my yesterday 21/12 ride? It is not updated in the leaderboard. Thank u." |
kent.paulo
3 months ago
Hi togoparts, I have a 32.98km ride yesterday on Strava but seems not updated here, please assist to check and fix it. thank you.
weizhengtong
3 months ago
Thank you very much Kent
Dianne Agudilla
3 months ago
Thank you very much Kent
Dianne Agudilla
3 months ago
Quote: "Formerly posted by weizhengtong: Hi togoparts, I have a 32.98km ride yesterday on Strava but seems not updated here, please assist to check and fix it. thank you." |
kent.paulo
3 months ago
Quote: "Formerly posted by Dianne Agudilla: Thank you very much Kent :)" |
kent.paulo
3 months ago
Quote: "Formerly posted by Jhayzee74: just wanna ask where to download the twibbon coz its not available on the link provided" Hi, you can directly go to the landing page, and check your challenge profile box - there is a download e-bib button you can click on. Link here: https://www.togoparts.com/challenges/togofestive100/welcome
Jhayzee74
3 months ago
Hi kent.paulo i already downloaded my ebib but I can't see the twibbon in there
Jhayzee74
3 months ago
Hi, I did 2 indoor rides but the stats is showing as outdoor ride. Although in Strava, it is showing as an indoor ride. Please advise.
dav_lph
3 months ago
Hi, my rides on 21st n 22nd Dec did not upload to my activity status, pls help to check. Thks
TanKayWee
3 months ago
Quote: "Formerly posted by Jhayzee74: Hi kent.paulo i already downloaded my ebib but I can't see the twibbon in there" |
kent.paulo
3 months ago
Quote: "Formerly posted by dav_lph: Hi, I did 2 indoor rides but the stats is showing as outdoor ride. Although in Strava, it is showing as an indoor ride. Please advise." |
kent.paulo
3 months ago
Quote: "Formerly posted by TanKayWee: Hi, my rides on 21st n 22nd Dec did not upload to my activity status, pls help to check. Thks" |
kent.paulo
3 months ago
Have synced my ride from Xoss to Strava. Reflecting on Strava successfully, I've tried to use the sync button on togoparts. Ride distance appears to not reflect. Appreciate your kind assistance in configuring. Thanks!
LilWheel
3 months ago
Hi Kent, tonight’s ride have been updated to the daily stats, r u able to include my ride on 21st and 22nd Dec?
TanKayWee
3 months ago
Thks Kent for ur advice n guidance earlier.
TanKayWee
3 months ago
Hello,
I did a ride yesterday and it is showing up on Strava but not in my account here. Please help.
Kind regards
AJ
apmjoshi
3 months ago
I did indoor rides on Monday and Tuesday and it shows up on Strava but not in my account in Togoparts. Could you help me please? Best regards, Dace62
Dace62
3 months ago
Quote: "Formerly posted by Dace62: I did indoor rides on Monday and Tuesday and it shows up on Strava but not in my account in Togoparts. Could you help me please? Best regards, Dace62" |
kent.paulo
3 months ago
Quote: "Formerly posted by apmjoshi: Hello, I did a ride yesterday and it is showing up on Strava but not in my account here. Please help. Kind regards AJ" |
kent.paulo
3 months ago
I did ride on Tuesday,Wednesday and today it show in Strava but not in this account. Please help .. Thank you
MazAhmad
3 months ago
Hello, am afraid to say that my rides are not syncing again despite doing all as instructed. Could you help please?
lizardonaspire
3 months ago
Quote: "Formerly posted by MazAhmad: I did ride on Tuesday,Wednesday and today it show in Strava but not in this account. Please help .. Thank you" |
kent.paulo
3 months ago
Quote: "Formerly posted by lizardonaspire: Hello, am afraid to say that my rides are not syncing again despite doing all as instructed. Could you help please?" |
kent.paulo
3 months ago
Hi Kent, any update on my ride on 21st and 22nd Dec.pls assist. Thank you
TanKayWee
3 months ago
Have synced my ride from Xoss to Strava. Reflecting on Strava successfully, I've tried to use the sync button on togoparts. Ride distance appears to not reflect. Appreciate your kind assistance in configuring. Thanks!
LilWheel
3 months ago
Hi Kent, my ride is still not being sync from Strava even after doing the authorization from the email.
mizeteo
3 months ago
Hi Kent, my ride is still not being sync from Strava even after doing the authorization from the email.
mizeteo
3 months ago
Hi Kent, my ride is still not reflecting the updated distance travelled after syncing it.
Crazydrei_84
3 months ago
Please sync my 2 rides...thanks
verdawan
3 months ago
Thanks Kent. Always appreciate your help.
lizardonaspire
3 months ago
Hi. My ride was not synced. Tried manual sync yesterday. Stats not showing here til now. Ty
ayesamunar
3 months ago
Hi Kent, my ride is still not reflecting the updated distance travelled after syncing it.
Mohamad Shaiful
3 months ago
Hello my ride is also not reflecting in the system after manually syncing it. I think I need some help
acliboro
3 months ago
Please update my activity ride today,
JonV
3 months ago
Hi Togoparts. Can help me with my today's ride? It is not updated in the leaderboard. Thank u.
S7837799B
3 months ago
Merry Christmas! My ride record is not updated, kindly assist, thank you~
weizhengtong
3 months ago
You have problem with your system, lots of us has the same issues, our ride activity has not been updated yet. You might want to check on it. Thank you
JonV
3 months ago
I cycled ytd and till now is not updated. Please check
Jeffhuang14
3 months ago
Same issue with everyone else: ride is synced on profile page but not leaderboard...
sgayanami
3 months ago
Ride synced after manual update. Thanks.
sgayanami
3 months ago
Still not updated even after manually updating it.
mizeteo
3 months ago
anyone having issues with ride not showing up on profile?
caloy119
3 months ago
I just finished my ride, it is not auto update? Or not real time?
Nelsonmanlises
3 months ago
hello
ahmadeka
3 months ago
Hello. My ride is still not reflected here.
ayesamunar
3 months ago
just finished my ride, updated right away... but ride from yesterday is not showing up. Merry christmas.
caloy119
3 months ago
guess i dont get the ride with santa achievement
caloy119
3 months ago
Ride from past 3 days still not synced even after manual sync. Anyone else faced same issue?
Ajayram12
3 months ago
Same issue, i dnt know what is going on with their system
JonV
3 months ago
Same for me Ajayram12 and JonV
ayesamunar
3 months ago
Hi all the rides will be eventually be reflected and achievements be awarded!The Ops team will be reaching out to you directly to iron out any issues with Strava in these few days. Meanwhile please continue to ride on safe this Holiday Season!
evanleezs
Challenge Cheer Leader
3 months ago
The sync button is a joke. I used it to sync twice for my Christmas Day ride and nothing happens. Hopefully, the server and Togoparts ops team can fix this issues when they are back from their holidays.
henrylim21
3 months ago
Quote: "Formerly posted by TanKayWee: Hi Kent, any update on my ride on 21st and 22nd Dec.pls assist. Thank you" |
Email: [email protected]
kent.paulo
3 months ago
Quote: "Formerly posted by LilWheel: Have synced my ride from Xoss to Strava. Reflecting on Strava successfully, I've tried to use the sync button on togoparts. Ride distance appears to not reflect. Appreciate your kind assistance in configuring. Thanks!" |
kent.paulo
3 months ago
Quote: "Formerly posted by mizeteo: Hi Kent, my ride is still not being sync from Strava even after doing the authorization from the email." |
kent.paulo
3 months ago
Quote: "Formerly posted by Crazydrei_84: Hi Kent, my ride is still not reflecting the updated distance travelled after syncing it." |
kent.paulo
3 months ago
Quote: "Formerly posted by verdawan: Please sync my 2 rides...thanks" |
kent.paulo
3 months ago
Quote: "Formerly posted by ayesamunar: Hi. My ride was not synced. Tried manual sync yesterday. Stats not showing here til now. Ty" |
kent.paulo
3 months ago
Quote: "Formerly posted by Mohamad Shaiful: Hi Kent, my ride is still not reflecting the updated distance travelled after syncing it." |
kent.paulo
3 months ago
Quote: "Formerly posted by acliboro: Hello my ride is also not reflecting in the system after manually syncing it. I think I need some help" |
kent.paulo
3 months ago
Quote: "Formerly posted by JonV: Please update my activity ride today," |
kent.paulo
3 months ago
Quote: "Formerly posted by S7837799B: Hi Togoparts. Can help me with my today's ride? It is not updated in the leaderboard. Thank u." |
kent.paulo
3 months ago
Quote: "Formerly posted by weizhengtong: Merry Christmas! My ride record is not updated, kindly assist, thank you~" |
kent.paulo
3 months ago
Quote: "Formerly posted by Jeffhuang14: I cycled ytd and till now is not updated. Please check" |
kent.paulo
3 months ago
Quote: "Formerly posted by caloy119: anyone having issues with ride not showing up on profile?" |
kent.paulo
3 months ago
Quote: "Formerly posted by caloy119: anyone having issues with ride not showing up on profile?" |
kent.paulo
3 months ago
Quote: "Formerly posted by Nelsonmanlises: I just finished my ride, it is not auto update? Or not real time?" |
kent.paulo
3 months ago
Quote: "Formerly posted by ahmadeka: hello" |
kent.paulo
3 months ago
Quote: "Formerly posted by Ajayram12: Ride from past 3 days still not synced even after manual sync. Anyone else faced same issue?" |
kent.paulo
3 months ago
Quote: "Formerly posted by JonV: Same issue, i dnt know what is going on with their system" |
kent.paulo
3 months ago
Quote: "Formerly posted by henrylim21: The sync button is a joke. I used it to sync twice for my Christmas Day ride and nothing happens. Hopefully, the server and Togoparts ops team can fix this issues when they are back from their holidays." |
kent.paulo
3 months ago
My ride is now updated. Thank you!
mizeteo
3 months ago
Quote: "Formerly posted by mizeteo: My ride is now updated. Thank you!" |
kent.paulo
3 months ago
Hi, ride from last week was not sync. Please check.
Sim_1234
3 months ago
Quote: "Formerly posted by kent.paulo:
Hi henrylim21, thanks for writing this down for us ![]() ![]() " |
henrylim21
3 months ago
Been risding many times. Nothing appeared in the board. Authorization is already done. Sync Ride button clicked. Reported to your email and here. I wonder is it April fools day already?
bajasevilla
3 months ago
Quote: "Formerly posted by bajasevilla: Been risding many times. Nothing appeared in the board. Authorization is already done. Sync Ride button clicked. Reported to your email and here. I wonder is it April fools day already?" |
kent.paulo
3 months ago
Quote: "Formerly posted by henrylim21:
thanks for your reply, Kent. But it seems my ride on Christmas Day is still not reflected on my profile/leaderboard . I know how the sync button works and I waited and waited for the ride to be updated after waiting more than the stipulated 8 hours but to no avail. Could you please look into this and help to update my ride on 25 Dec?" |
kent.paulo
3 months ago
Hi Kent and togopart teamwould like to ask for your help again, my rides on some dates are not reflected.. 22nd, 23rd, 26th and yesterday 27th
the 24th and 25th are ok now but the previous dates mentioned were missed.. thank you so much!
Dianne Agudilla
3 months ago
Hi, my rides don't seem to be reflected here. Could you help me out?
dyawn
3 months ago
Hi Togoparts Crew, my ride didn't reflect even after waiting for 16hrs. Could you please help to check it. thank you!
alamat_08
3 months ago
Quote: "Formerly posted by Dianne Agudilla: Hi Kent and togopart team ![]() ![]() |
kent.paulo
3 months ago
Quote: "Formerly posted by dyawn: Hi, my rides don't seem to be reflected here. Could you help me out?" |
kent.paulo
3 months ago
Quote: "Formerly posted by alamat_08: Hi Togoparts Crew, my ride didn't reflect even after waiting for 16hrs. Could you please help to check it. thank you!" |
kent.paulo
3 months ago
Hi Kent!:) thank you so much for the help! Appreciate it so much! Happy New year!
Dianne Agudilla
3 months ago
Hi there, I am not able to see my rides recorded in the Strava app on this website. Can you check and let me know what is wrong? Thanks
glorysim
3 months ago
Hi, besides the finisher achievement, will the Christmas and Santa achievements be updated?
iamwayneteo
3 months ago
Hi togoparts. Until now not one of my rides recorded in strava has reflected. I've done all settings reqd, is there something else i'm missing? I hope my padticipation will not be all in vain. Appreciate your help pls.
Vanliz
3 months ago
Hi togoparts, my xmas eve ride shows that I ended the ride at 14:51pm on the 24th whereas on the Strava App, it is reflected correctly as ended at 00:51am.
eugenebenitez
3 months ago
Quote: "Formerly posted by Dianne Agudilla: Hi Kent!:) thank you so much for the help! Appreciate it so much! Happy New year! :)" |
kent.paulo
3 months ago
Quote: "Formerly posted by glorysim: Hi there, I am not able to see my rides recorded in the Strava app on this website. Can you check and let me know what is wrong? Thanks" |
kent.paulo
3 months ago
Quote: "Formerly posted by iamwayneteo: Hi, besides the finisher achievement, will the Christmas and Santa achievements be updated?" |
kent.paulo
3 months ago
Quote: "Formerly posted by Vanliz: Hi togoparts. Until now not one of my rides recorded in strava has reflected. I've done all settings reqd, is there something else i'm missing? I hope my padticipation will not be all in vain. Appreciate your help pls." |
kent.paulo
3 months ago
Quote: "Formerly posted by eugenebenitez: Hi togoparts, my xmas eve ride shows that I ended the ride at 14:51pm on the 24th whereas on the Strava App, it is reflected correctly as ended at 00:51am." |
kent.paulo
3 months ago
Cheering for everyone to ride on during the holi-dates and unto the new year! Let's all get that 100km and finish the challenge as soon as we can!
This is to also inform you that the team will be on a holiday break and will only be back by 4 January 2021. By then, we will attend to all your queries, and issues encountered. In the meanwhile, keep recording your rides on Strava and we shall take care of the syncing once we are back by Monday.
Happy New Year to all of us! Ride on to 2021!!!
kent.paulo
3 months ago
Happy New Year 2021 to all. Stay strong, stay fast, ride safe!
sgayanami
3 months ago
Happy New Year! Enjoy and keep safe everyone!
gingcomi
3 months ago
Hi Admin, a lot of us have to stay indoors due to the inclement weather for d past 2 days. a lot of us also dont have the equipment to cycle indoors. can we request for the challenge to be extended?
firif79
3 months ago
Hi togoparts, my xmas eve ride shows that I ended the ride at 17:40pm on the 24th whereas on the Strava App, it is reflected correctly as started at 01:40am
tzo33
3 months ago
I had raised a query to remove my flagged ride which was synced incorrectly but there is no update on that. Can you help to remove the flagged ride?
Ajayram12
3 months ago
Quote: "Formerly posted by firif79: Hi Admin, a lot of us have to stay indoors due to the inclement weather for d past 2 days. a lot of us also dont have the equipment to cycle indoors. can we request for the challenge to be extended?" |
kent.paulo
3 months ago
Quote: "Formerly posted by tzo33: Hi togoparts, my xmas eve ride shows that I ended the ride at 17:40pm on the 24th whereas on the Strava App, it is reflected correctly as started at 01:40am" |
kent.paulo
3 months ago
Quote: "Formerly posted by Ajayram12: I had raised a query to remove my flagged ride which was synced incorrectly but there is no update on that. Can you help to remove the flagged ride? " |
kent.paulo
3 months ago
Hi togoparts, i believe my strava app didnt capture in my togoparts account. Can help me with this issue?
Scalehunter
3 months ago
I use a Garmin vivoactive watch. On January 3rd I did a crossfit workout and recorded it as Cardio as riding was not an option due to serious rain. It shows up in TOGO as a ride with a duration of 24min and distance of 0. Could you assist is removing this cardio workout. It is blocking my first ride of the year that was 23km. Also the timestamps seem out of sync.
Cheers
Scientific
3 months ago
Quote: "Formerly posted by Scalehunter: Hi togoparts, i believe my strava app didnt capture in my togoparts account. Can help me with this issue?" |
kent.paulo
3 months ago
Quote: "Formerly posted by Scientific: I use a Garmin vivoactive watch. On January 3rd I did a crossfit workout and recorded it as Cardio as riding was not an option due to serious rain. It shows up in TOGO as a ride with a duration of 24min and distance of 0. Could you assist is removing this cardio workout. It is blocking my first ride of the year that was 23km. Also the timestamps seem out of sync. Cheers" |
kent.paulo
3 months ago
Kent/Togoparts team, there is a discrepancy on my overall distance. Please kindly assist.
sgayanami
3 months ago
Quote: "Formerly posted by sgayanami: Kent/Togoparts team, there is a discrepancy on my overall distance. Please kindly assist." |
The leaderboard in the meanwhile displays the outdoor and indoor rides total separately, as achievements and rankings for outdoor and indoor rides are calculated differently. Hope this helps. I have also reached out to you via email to explain further. Have a great day!
kent.paulo
3 months ago
There's some strava bug in the top speed. It says i traveled 120kph which is obviously impossible.
Chanyto
3 months ago
Please sync my last 2 rides. Thanks
verdawan
3 months ago
Quote: "Formerly posted by Chanyto: There's some strava bug in the top speed. It says i traveled 120kph which is obviously impossible." |
kent.paulo
3 months ago
Quote: "Formerly posted by verdawan: Please sync my last 2 rides. Thanks" |
kent.paulo
3 months ago
Hello, changing jersey size no longer, available right? Sorry for the very late inquiry. Thanks. Maybe there still time
jcdelbo01
3 months ago
Please sync my last ride (Jan 6th). It's been 3 days and manual sync is not available. Thanks
anamarcon
3 months ago
Hi already finished my 100km today. How do i know my strava completion is captured here?
drix0528
3 months ago
Hi can I check when will I receive my tee and pin ?
Zongda
3 months ago
Quote: "Formerly posted by jcdelbo01: Hello, changing jersey size no longer, available right? Sorry for the very late inquiry. Thanks. Maybe there still time" |
kent.paulo
3 months ago
Quote: "Formerly posted by anamarcon: Please sync my last ride (Jan 6th). It's been 3 days and manual sync is not available. Thanks" |
kent.paulo
3 months ago
Quote: "Formerly posted by drix0528: Hi already finished my 100km today. How do i know my strava completion is captured here?" |
kent.paulo
3 months ago
Quote: "Formerly posted by Zongda: Hi can I check when will I receive my tee and pin ?" |
kent.paulo
3 months ago
My ride record is not update as per Strava record
Chetharjit
3 months ago
Quote: "Formerly posted by Chetharjit: My ride record is not update as per Strava record" |
kent.paulo
3 months ago
done finally
acousticgal
3 months ago
Quote: "Formerly posted by acousticgal: done finally" |
kent.paulo
3 months ago
Please sync my last 3 rides. Thanks
verdawan
3 months ago
Quote: "Formerly posted by verdawan: Please sync my last 3 rides. Thanks" |
kent.paulo
3 months ago
Final push before our challenge ends tonight at 23:59 let's get it!!!
kent.paulo
3 months ago
Congratulations to all Finishers!! Well done everyone, and well done myself!!
sgayanami
3 months ago
Quote: "Formerly posted by sgayanami: Congratulations to all Finishers!! Well done everyone, and well done myself!!" |
kent.paulo
3 months ago
greetings... i have a ride on the 25th of december on strava but showing up as the 26th at 4:38am here... https://www.strava.com/activities/4515770978
caloy119
3 months ago
Quote: "Formerly posted by caloy119: greetings... i have a ride on the 25th of december on strava but showing up as the 26th at 4:38am here... https://www.strava.com/activities/4515770978" |
kent.paulo
3 months ago
Hi #TOGOFESTIVE100 Participants: Our team is currently verifying the challenge resultsAll achievements, total distance cycled, finishers will be finalized tomorrow - 15 January 2021. Congratulations for everybody who has exerted extra efforts to finish the challenge! Look forward to seeing you on our next challenges!
kent.paulo
3 months ago
Haven't yet received the Pin & Tee
bikermp
2 months ago
When are you going to send out finisher rewards? Any update?
Rogerlim
1 month ago
Hello! Any update on when we will be receiving the pin and tshirt?
nooraishah12
1 month ago
When can we collect our jersey?
eronchua
1 month ago
have not receive our pins and jersey
eronchua
1 month ago
have not receive our pins and jersey
eronchua
1 month ago
what is the latest update for the jersey delivery?
dencrux
1 month ago
Any update when would we be receiving finisher rewards?
ashkish77
1 month ago
When we will receive the rewards?
mizeteo
1 month ago
Quote: "Formerly posted by bikermp: Haven't yet received the Pin & Tee" |
We do apologize for the delay. We'll notify everyone once the parcel arrives and the sending of the rewards have started. Thank you!
kent.paulo
1 month ago
Quote: "Formerly posted by Rogerlim: When are you going to send out finisher rewards? Any update?" |
kent.paulo
1 month ago
Quote: "Formerly posted by nooraishah12: Hello! Any update on when we will be receiving the pin and tshirt?" |
kent.paulo
1 month ago
Hi #TOGOFESTIVE100 participants,
Based on an update on the rewards shipment, the rewards will be arriving in Singapore on the 16th of March, and will subsequently be delivered to you within 5 working days. We will update you once the rewards have arrived in Singapore.
On behalf of Togoparts, we'd like to thank you for your patience. If you have any queries, please do not hesitate to contact us and send us an email at [email protected]
kent.paulo
1 month ago
Noted, thank you
Samantha Lee
1 month ago
Hi, I have received incorrect rewards. I have received t-shirt instead of shorts. Can you please check
ashkish77
4 weeks ago
Hi, Until now i have NOT my rewards? when it will come?
Laurentius
3 weeks ago
Hi, Until now i have NOT my rewards? when it will come?
Laurentius
3 weeks ago
I have not yet recieved the rewards.
V21128532
2 weeks ago
I have not received the rewards
rashid.al78
1 week ago
Hi, I have not received mine
Jack Chua
1 week ago
You have cycled a total of 0 km.
Due to restrictions from Strava, our system might not get all activities. If you are missing an activity or have a dispute with one or more activities, please email [email protected] with a link of the activities and we'll gladly assist you. Thank you for your understanding.
Activities in red are excluded from your total distance count. Possible reasons for exclusion are:
Dear Participants,
Our team is currently looking into the challenge results and are verifying the validity of the rides uploaded in the challenge. This said we look into finalizing the results tomorrow 15 January 2021. Congratulations to everyone who finished the challenge!
We are very grateful for your support and for coming onboard #TOGOFESTIVE100. We look forward to seeing you in our next challenges!
Cheer for your team or anyone here!
if you can't get the 100km challenge, what are the consequences? is there a refund or it will be forfeited?
thanks
Jhayzee74
4 months ago
Quote: "Formerly posted by Jhayzee74: if you can't get the 100km challenge, what are the consequences? is there a refund or it will be forfeited? thanks" |
Hi Jhayzee, yes, unfortunately, if you aren't able to finish the 100km requirement, the finisher rewards will be forfeited. However, our #TOGOFESTIVE100 Pin and Tees are commemorative items, therefore - regardless if you finish or not, we are sending these mentioned rewards.
For the Jersey and shorts though, we'll have to get and clock in that 100km. Hope this helps. Thank you!
kent.paulo
4 months ago
thanks for the info
Jhayzee74
4 months ago
Quote: "Formerly posted by Jhayzee74: looking forward for other challenges soon" |
Jhayzee74
4 months ago
Quote: "Formerly posted by Jhayzee74: thanks for the info" |
Happy to help. Good luck on the challenge!
kent.paulo
4 months ago
My ride still didn't appearing in the leader board
Fishcooper
3 months ago
Quote: "Formerly posted by Fishcooper: My ride still didn't appearing in the leader board" |
Hi Fishcooper, thanks for letting us know from here. I have already connected with you over email to check this and get your rides to appear on the challenge board as soon as possible. I'll continue on the conversation with you over emailThank you.
kent.paulo
3 months ago
just wanna ask where to download the twibbon coz its not available on the link provided
Jhayzee74
3 months ago
Hi, i rode 62km yesterday night using Garmin uploading it to Strava but it is not reflecting under my activities?
iamdavidlim
3 months ago
Hiyee ToGoParts team!kindly help me with my 2 rides yesterday, it’s not reflected yet on both ToGoRide2020 and in here.. Thanks so much in advance!
Dianne Agudilla
3 months ago
Quote: "Formerly posted by Jhayzee74: just wanna ask where to download the twibbon coz its not available on the link provided" |
Hi, you can directly go to the landing page, and check your challenge profile box - there is a download e-bib button you can click on. Link here:
https://www.togoparts.com/challenges/togofestive100/welcome
kent.paulo
3 months ago
Quote: "Formerly posted by iamdavidlim: Hi, i rode 62km yesterday night using Garmin uploading it to Strava but it is not reflecting under my activities?" |
kent.paulo
3 months ago
Quote: "Formerly posted by Dianne Agudilla: Hiyee ToGoParts team! ![]() |
kent.paulo
3 months ago
Hi Togoparts. Can help me with my yesterday 21/12 ride? It is not updated in the leaderboard. Thank u.
S7837799B
3 months ago
Quote: "Formerly posted by S7837799B: Hi Togoparts. Can help me with my yesterday 21/12 ride? It is not updated in the leaderboard. Thank u." |
kent.paulo
3 months ago
Hi togoparts, I have a 32.98km ride yesterday on Strava but seems not updated here, please assist to check and fix it. thank you.
weizhengtong
3 months ago
Thank you very much Kent
Dianne Agudilla
3 months ago
Thank you very much Kent
Dianne Agudilla
3 months ago
Quote: "Formerly posted by weizhengtong: Hi togoparts, I have a 32.98km ride yesterday on Strava but seems not updated here, please assist to check and fix it. thank you." |
kent.paulo
3 months ago
Quote: "Formerly posted by Dianne Agudilla: Thank you very much Kent :)" |
kent.paulo
3 months ago
Quote: "Formerly posted by Jhayzee74: just wanna ask where to download the twibbon coz its not available on the link provided" Hi, you can directly go to the landing page, and check your challenge profile box - there is a download e-bib button you can click on. Link here: https://www.togoparts.com/challenges/togofestive100/welcome
Jhayzee74
3 months ago
Hi kent.paulo i already downloaded my ebib but I can't see the twibbon in there
Jhayzee74
3 months ago
Hi, I did 2 indoor rides but the stats is showing as outdoor ride. Although in Strava, it is showing as an indoor ride. Please advise.
dav_lph
3 months ago
Hi, my rides on 21st n 22nd Dec did not upload to my activity status, pls help to check. Thks
TanKayWee
3 months ago
Quote: "Formerly posted by Jhayzee74: Hi kent.paulo i already downloaded my ebib but I can't see the twibbon in there" |
kent.paulo
3 months ago
Quote: "Formerly posted by dav_lph: Hi, I did 2 indoor rides but the stats is showing as outdoor ride. Although in Strava, it is showing as an indoor ride. Please advise." |
kent.paulo
3 months ago
Quote: "Formerly posted by TanKayWee: Hi, my rides on 21st n 22nd Dec did not upload to my activity status, pls help to check. Thks" |
kent.paulo
3 months ago
Have synced my ride from Xoss to Strava. Reflecting on Strava successfully, I've tried to use the sync button on togoparts. Ride distance appears to not reflect. Appreciate your kind assistance in configuring. Thanks!
LilWheel
3 months ago
Hi Kent, tonight’s ride have been updated to the daily stats, r u able to include my ride on 21st and 22nd Dec?
TanKayWee
3 months ago
Thks Kent for ur advice n guidance earlier.
TanKayWee
3 months ago
Hello,
I did a ride yesterday and it is showing up on Strava but not in my account here. Please help.
Kind regards
AJ
apmjoshi
3 months ago
I did indoor rides on Monday and Tuesday and it shows up on Strava but not in my account in Togoparts. Could you help me please? Best regards, Dace62
Dace62
3 months ago
Quote: "Formerly posted by Dace62: I did indoor rides on Monday and Tuesday and it shows up on Strava but not in my account in Togoparts. Could you help me please? Best regards, Dace62" |
kent.paulo
3 months ago
Quote: "Formerly posted by apmjoshi: Hello, I did a ride yesterday and it is showing up on Strava but not in my account here. Please help. Kind regards AJ" |
kent.paulo
3 months ago
I did ride on Tuesday,Wednesday and today it show in Strava but not in this account. Please help .. Thank you
MazAhmad
3 months ago
Hello, am afraid to say that my rides are not syncing again despite doing all as instructed. Could you help please?
lizardonaspire
3 months ago
Quote: "Formerly posted by MazAhmad: I did ride on Tuesday,Wednesday and today it show in Strava but not in this account. Please help .. Thank you" |
kent.paulo
3 months ago
Quote: "Formerly posted by lizardonaspire: Hello, am afraid to say that my rides are not syncing again despite doing all as instructed. Could you help please?" |
kent.paulo
3 months ago
Hi Kent, any update on my ride on 21st and 22nd Dec.pls assist. Thank you
TanKayWee
3 months ago
Have synced my ride from Xoss to Strava. Reflecting on Strava successfully, I've tried to use the sync button on togoparts. Ride distance appears to not reflect. Appreciate your kind assistance in configuring. Thanks!
LilWheel
3 months ago
Hi Kent, my ride is still not being sync from Strava even after doing the authorization from the email.
mizeteo
3 months ago
Hi Kent, my ride is still not being sync from Strava even after doing the authorization from the email.
mizeteo
3 months ago
Hi Kent, my ride is still not reflecting the updated distance travelled after syncing it.
Crazydrei_84
3 months ago
Please sync my 2 rides...thanks
verdawan
3 months ago
Thanks Kent. Always appreciate your help.
lizardonaspire
3 months ago
Hi. My ride was not synced. Tried manual sync yesterday. Stats not showing here til now. Ty
ayesamunar
3 months ago
Hi Kent, my ride is still not reflecting the updated distance travelled after syncing it.
Mohamad Shaiful
3 months ago
Hello my ride is also not reflecting in the system after manually syncing it. I think I need some help
acliboro
3 months ago
Please update my activity ride today,
JonV
3 months ago
Hi Togoparts. Can help me with my today's ride? It is not updated in the leaderboard. Thank u.
S7837799B
3 months ago
Merry Christmas! My ride record is not updated, kindly assist, thank you~
weizhengtong
3 months ago
You have problem with your system, lots of us has the same issues, our ride activity has not been updated yet. You might want to check on it. Thank you
JonV
3 months ago
I cycled ytd and till now is not updated. Please check
Jeffhuang14
3 months ago
Same issue with everyone else: ride is synced on profile page but not leaderboard...
sgayanami
3 months ago
Ride synced after manual update. Thanks.
sgayanami
3 months ago
Still not updated even after manually updating it.
mizeteo
3 months ago
anyone having issues with ride not showing up on profile?
caloy119
3 months ago
I just finished my ride, it is not auto update? Or not real time?
Nelsonmanlises
3 months ago
hello
ahmadeka
3 months ago
Hello. My ride is still not reflected here.
ayesamunar
3 months ago
just finished my ride, updated right away... but ride from yesterday is not showing up. Merry christmas.
caloy119
3 months ago
guess i dont get the ride with santa achievement
caloy119
3 months ago
Ride from past 3 days still not synced even after manual sync. Anyone else faced same issue?
Ajayram12
3 months ago
Same issue, i dnt know what is going on with their system
JonV
3 months ago
Same for me Ajayram12 and JonV
ayesamunar
3 months ago
Hi all the rides will be eventually be reflected and achievements be awarded!The Ops team will be reaching out to you directly to iron out any issues with Strava in these few days. Meanwhile please continue to ride on safe this Holiday Season!
evanleezs
Challenge Cheer Leader
3 months ago
The sync button is a joke. I used it to sync twice for my Christmas Day ride and nothing happens. Hopefully, the server and Togoparts ops team can fix this issues when they are back from their holidays.
henrylim21
3 months ago
Quote: "Formerly posted by TanKayWee: Hi Kent, any update on my ride on 21st and 22nd Dec.pls assist. Thank you" |
Email: [email protected]
kent.paulo
3 months ago
Quote: "Formerly posted by LilWheel: Have synced my ride from Xoss to Strava. Reflecting on Strava successfully, I've tried to use the sync button on togoparts. Ride distance appears to not reflect. Appreciate your kind assistance in configuring. Thanks!" |
kent.paulo
3 months ago
Quote: "Formerly posted by mizeteo: Hi Kent, my ride is still not being sync from Strava even after doing the authorization from the email." |
kent.paulo
3 months ago
Quote: "Formerly posted by Crazydrei_84: Hi Kent, my ride is still not reflecting the updated distance travelled after syncing it." |
kent.paulo
3 months ago
Quote: "Formerly posted by verdawan: Please sync my 2 rides...thanks" |
kent.paulo
3 months ago
Quote: "Formerly posted by ayesamunar: Hi. My ride was not synced. Tried manual sync yesterday. Stats not showing here til now. Ty" |
kent.paulo
3 months ago
Quote: "Formerly posted by Mohamad Shaiful: Hi Kent, my ride is still not reflecting the updated distance travelled after syncing it." |
kent.paulo
3 months ago
Quote: "Formerly posted by acliboro: Hello my ride is also not reflecting in the system after manually syncing it. I think I need some help" |
kent.paulo
3 months ago
Quote: "Formerly posted by JonV: Please update my activity ride today," |
kent.paulo
3 months ago
Quote: "Formerly posted by S7837799B: Hi Togoparts. Can help me with my today's ride? It is not updated in the leaderboard. Thank u." |
kent.paulo
3 months ago
Quote: "Formerly posted by weizhengtong: Merry Christmas! My ride record is not updated, kindly assist, thank you~" |
kent.paulo
3 months ago
Quote: "Formerly posted by Jeffhuang14: I cycled ytd and till now is not updated. Please check" |
kent.paulo
3 months ago
Quote: "Formerly posted by caloy119: anyone having issues with ride not showing up on profile?" |
kent.paulo
3 months ago
Quote: "Formerly posted by caloy119: anyone having issues with ride not showing up on profile?" |
kent.paulo
3 months ago
Quote: "Formerly posted by Nelsonmanlises: I just finished my ride, it is not auto update? Or not real time?" |
kent.paulo
3 months ago
Quote: "Formerly posted by ahmadeka: hello" |
kent.paulo
3 months ago
Quote: "Formerly posted by Ajayram12: Ride from past 3 days still not synced even after manual sync. Anyone else faced same issue?" |
kent.paulo
3 months ago
Quote: "Formerly posted by JonV: Same issue, i dnt know what is going on with their system" |
kent.paulo
3 months ago
Quote: "Formerly posted by henrylim21: The sync button is a joke. I used it to sync twice for my Christmas Day ride and nothing happens. Hopefully, the server and Togoparts ops team can fix this issues when they are back from their holidays." |
kent.paulo
3 months ago
My ride is now updated. Thank you!
mizeteo
3 months ago
Quote: "Formerly posted by mizeteo: My ride is now updated. Thank you!" |
kent.paulo
3 months ago
Hi, ride from last week was not sync. Please check.
Sim_1234
3 months ago
Quote: "Formerly posted by kent.paulo:
Hi henrylim21, thanks for writing this down for us ![]() ![]() " |
henrylim21
3 months ago
Been risding many times. Nothing appeared in the board. Authorization is already done. Sync Ride button clicked. Reported to your email and here. I wonder is it April fools day already?
bajasevilla
3 months ago
Quote: "Formerly posted by bajasevilla: Been risding many times. Nothing appeared in the board. Authorization is already done. Sync Ride button clicked. Reported to your email and here. I wonder is it April fools day already?" |
kent.paulo
3 months ago
Quote: "Formerly posted by henrylim21:
thanks for your reply, Kent. But it seems my ride on Christmas Day is still not reflected on my profile/leaderboard . I know how the sync button works and I waited and waited for the ride to be updated after waiting more than the stipulated 8 hours but to no avail. Could you please look into this and help to update my ride on 25 Dec?" |
kent.paulo
3 months ago
Hi Kent and togopart teamwould like to ask for your help again, my rides on some dates are not reflected.. 22nd, 23rd, 26th and yesterday 27th
the 24th and 25th are ok now but the previous dates mentioned were missed.. thank you so much!
Dianne Agudilla
3 months ago
Hi, my rides don't seem to be reflected here. Could you help me out?
dyawn
3 months ago
Hi Togoparts Crew, my ride didn't reflect even after waiting for 16hrs. Could you please help to check it. thank you!
alamat_08
3 months ago
Quote: "Formerly posted by Dianne Agudilla: Hi Kent and togopart team ![]() ![]() |
kent.paulo
3 months ago
Quote: "Formerly posted by dyawn: Hi, my rides don't seem to be reflected here. Could you help me out?" |
kent.paulo
3 months ago
Quote: "Formerly posted by alamat_08: Hi Togoparts Crew, my ride didn't reflect even after waiting for 16hrs. Could you please help to check it. thank you!" |
kent.paulo
3 months ago
Hi Kent!:) thank you so much for the help! Appreciate it so much! Happy New year!
Dianne Agudilla
3 months ago
Hi there, I am not able to see my rides recorded in the Strava app on this website. Can you check and let me know what is wrong? Thanks
glorysim
3 months ago
Hi, besides the finisher achievement, will the Christmas and Santa achievements be updated?
iamwayneteo
3 months ago
Hi togoparts. Until now not one of my rides recorded in strava has reflected. I've done all settings reqd, is there something else i'm missing? I hope my padticipation will not be all in vain. Appreciate your help pls.
Vanliz
3 months ago
Hi togoparts, my xmas eve ride shows that I ended the ride at 14:51pm on the 24th whereas on the Strava App, it is reflected correctly as ended at 00:51am.
eugenebenitez
3 months ago
Quote: "Formerly posted by Dianne Agudilla: Hi Kent!:) thank you so much for the help! Appreciate it so much! Happy New year! :)" |
kent.paulo
3 months ago
Quote: "Formerly posted by glorysim: Hi there, I am not able to see my rides recorded in the Strava app on this website. Can you check and let me know what is wrong? Thanks" |
kent.paulo
3 months ago
Quote: "Formerly posted by iamwayneteo: Hi, besides the finisher achievement, will the Christmas and Santa achievements be updated?" |
kent.paulo
3 months ago
Quote: "Formerly posted by Vanliz: Hi togoparts. Until now not one of my rides recorded in strava has reflected. I've done all settings reqd, is there something else i'm missing? I hope my padticipation will not be all in vain. Appreciate your help pls." |
kent.paulo
3 months ago
Quote: "Formerly posted by eugenebenitez: Hi togoparts, my xmas eve ride shows that I ended the ride at 14:51pm on the 24th whereas on the Strava App, it is reflected correctly as ended at 00:51am." |
kent.paulo
3 months ago
Cheering for everyone to ride on during the holi-dates and unto the new year! Let's all get that 100km and finish the challenge as soon as we can!
This is to also inform you that the team will be on a holiday break and will only be back by 4 January 2021. By then, we will attend to all your queries, and issues encountered. In the meanwhile, keep recording your rides on Strava and we shall take care of the syncing once we are back by Monday.
Happy New Year to all of us! Ride on to 2021!!!
kent.paulo
3 months ago
Happy New Year 2021 to all. Stay strong, stay fast, ride safe!
sgayanami
3 months ago
Happy New Year! Enjoy and keep safe everyone!
gingcomi
3 months ago
Hi Admin, a lot of us have to stay indoors due to the inclement weather for d past 2 days. a lot of us also dont have the equipment to cycle indoors. can we request for the challenge to be extended?
firif79
3 months ago
Hi togoparts, my xmas eve ride shows that I ended the ride at 17:40pm on the 24th whereas on the Strava App, it is reflected correctly as started at 01:40am
tzo33
3 months ago
I had raised a query to remove my flagged ride which was synced incorrectly but there is no update on that. Can you help to remove the flagged ride?
Ajayram12
3 months ago
Quote: "Formerly posted by firif79: Hi Admin, a lot of us have to stay indoors due to the inclement weather for d past 2 days. a lot of us also dont have the equipment to cycle indoors. can we request for the challenge to be extended?" |
kent.paulo
3 months ago
Quote: "Formerly posted by tzo33: Hi togoparts, my xmas eve ride shows that I ended the ride at 17:40pm on the 24th whereas on the Strava App, it is reflected correctly as started at 01:40am" |
kent.paulo
3 months ago
Quote: "Formerly posted by Ajayram12: I had raised a query to remove my flagged ride which was synced incorrectly but there is no update on that. Can you help to remove the flagged ride? " |
kent.paulo
3 months ago
Hi togoparts, i believe my strava app didnt capture in my togoparts account. Can help me with this issue?
Scalehunter
3 months ago
I use a Garmin vivoactive watch. On January 3rd I did a crossfit workout and recorded it as Cardio as riding was not an option due to serious rain. It shows up in TOGO as a ride with a duration of 24min and distance of 0. Could you assist is removing this cardio workout. It is blocking my first ride of the year that was 23km. Also the timestamps seem out of sync.
Cheers
Scientific
3 months ago
Quote: "Formerly posted by Scalehunter: Hi togoparts, i believe my strava app didnt capture in my togoparts account. Can help me with this issue?" |
kent.paulo
3 months ago
Quote: "Formerly posted by Scientific: I use a Garmin vivoactive watch. On January 3rd I did a crossfit workout and recorded it as Cardio as riding was not an option due to serious rain. It shows up in TOGO as a ride with a duration of 24min and distance of 0. Could you assist is removing this cardio workout. It is blocking my first ride of the year that was 23km. Also the timestamps seem out of sync. Cheers" |
kent.paulo
3 months ago
Kent/Togoparts team, there is a discrepancy on my overall distance. Please kindly assist.
sgayanami
3 months ago
Quote: "Formerly posted by sgayanami: Kent/Togoparts team, there is a discrepancy on my overall distance. Please kindly assist." |
The leaderboard in the meanwhile displays the outdoor and indoor rides total separately, as achievements and rankings for outdoor and indoor rides are calculated differently. Hope this helps. I have also reached out to you via email to explain further. Have a great day!
kent.paulo
3 months ago
There's some strava bug in the top speed. It says i traveled 120kph which is obviously impossible.
Chanyto
3 months ago
Please sync my last 2 rides. Thanks
verdawan
3 months ago
Quote: "Formerly posted by Chanyto: There's some strava bug in the top speed. It says i traveled 120kph which is obviously impossible." |
kent.paulo
3 months ago
Quote: "Formerly posted by verdawan: Please sync my last 2 rides. Thanks" |
kent.paulo
3 months ago
Hello, changing jersey size no longer, available right? Sorry for the very late inquiry. Thanks. Maybe there still time
jcdelbo01
3 months ago
Please sync my last ride (Jan 6th). It's been 3 days and manual sync is not available. Thanks
anamarcon
3 months ago
Hi already finished my 100km today. How do i know my strava completion is captured here?
drix0528
3 months ago
Hi can I check when will I receive my tee and pin ?
Zongda
3 months ago
Quote: "Formerly posted by jcdelbo01: Hello, changing jersey size no longer, available right? Sorry for the very late inquiry. Thanks. Maybe there still time" |
kent.paulo
3 months ago
Quote: "Formerly posted by anamarcon: Please sync my last ride (Jan 6th). It's been 3 days and manual sync is not available. Thanks" |
kent.paulo
3 months ago
Quote: "Formerly posted by drix0528: Hi already finished my 100km today. How do i know my strava completion is captured here?" |
kent.paulo
3 months ago
Quote: "Formerly posted by Zongda: Hi can I check when will I receive my tee and pin ?" |
kent.paulo
3 months ago
My ride record is not update as per Strava record
Chetharjit
3 months ago
Quote: "Formerly posted by Chetharjit: My ride record is not update as per Strava record" |
kent.paulo
3 months ago
done finally
acousticgal
3 months ago
Quote: "Formerly posted by acousticgal: done finally" |
kent.paulo
3 months ago
Please sync my last 3 rides. Thanks
verdawan
3 months ago
Quote: "Formerly posted by verdawan: Please sync my last 3 rides. Thanks" |
kent.paulo
3 months ago
Final push before our challenge ends tonight at 23:59 let's get it!!!
kent.paulo
3 months ago
Congratulations to all Finishers!! Well done everyone, and well done myself!!
sgayanami
3 months ago
Quote: "Formerly posted by sgayanami: Congratulations to all Finishers!! Well done everyone, and well done myself!!" |
kent.paulo
3 months ago
greetings... i have a ride on the 25th of december on strava but showing up as the 26th at 4:38am here... https://www.strava.com/activities/4515770978
caloy119
3 months ago
Quote: "Formerly posted by caloy119: greetings... i have a ride on the 25th of december on strava but showing up as the 26th at 4:38am here... https://www.strava.com/activities/4515770978" |
kent.paulo
3 months ago
Hi #TOGOFESTIVE100 Participants: Our team is currently verifying the challenge resultsAll achievements, total distance cycled, finishers will be finalized tomorrow - 15 January 2021. Congratulations for everybody who has exerted extra efforts to finish the challenge! Look forward to seeing you on our next challenges!
kent.paulo
3 months ago
Haven't yet received the Pin & Tee
bikermp
2 months ago
When are you going to send out finisher rewards? Any update?
Rogerlim
1 month ago
Hello! Any update on when we will be receiving the pin and tshirt?
nooraishah12
1 month ago
When can we collect our jersey?
eronchua
1 month ago
have not receive our pins and jersey
eronchua
1 month ago
have not receive our pins and jersey
eronchua
1 month ago
what is the latest update for the jersey delivery?
dencrux
1 month ago
Any update when would we be receiving finisher rewards?
ashkish77
1 month ago
When we will receive the rewards?
mizeteo
1 month ago
Quote: "Formerly posted by bikermp: Haven't yet received the Pin & Tee" |
We do apologize for the delay. We'll notify everyone once the parcel arrives and the sending of the rewards have started. Thank you!
kent.paulo
1 month ago
Quote: "Formerly posted by Rogerlim: When are you going to send out finisher rewards? Any update?" |
kent.paulo
1 month ago
Quote: "Formerly posted by nooraishah12: Hello! Any update on when we will be receiving the pin and tshirt?" |
kent.paulo
1 month ago
Hi #TOGOFESTIVE100 participants,
Based on an update on the rewards shipment, the rewards will be arriving in Singapore on the 16th of March, and will subsequently be delivered to you within 5 working days. We will update you once the rewards have arrived in Singapore.
On behalf of Togoparts, we'd like to thank you for your patience. If you have any queries, please do not hesitate to contact us and send us an email at [email protected]
kent.paulo
1 month ago
Noted, thank you
Samantha Lee
1 month ago
Hi, I have received incorrect rewards. I have received t-shirt instead of shorts. Can you please check
ashkish77
4 weeks ago
Hi, Until now i have NOT my rewards? when it will come?
Laurentius
3 weeks ago
Hi, Until now i have NOT my rewards? when it will come?
Laurentius
3 weeks ago
I have not yet recieved the rewards.
V21128532
2 weeks ago
I have not received the rewards
rashid.al78
1 week ago
Hi, I have not received mine
Jack Chua
1 week ago
Dear Participants,
Our team is currently looking into the challenge results and are verifying the validity of the rides uploaded in the challenge. This said we look into finalizing the results tomorrow 15 January 2021. Congratulations to everyone who finished the challenge!
We are very grateful for your support and for coming onboard #TOGOFESTIVE100. We look forward to seeing you in our next challenges!
14 Jan 2021 11:32 AM
Dear Participants,
In recent days we have received a lot of requests to extend the challenge due to the inclement weather. That said, we are pleased to announce that we are extending the challenge to 12 January 2021. We hope that this extension will be enough to help you record more rides and we reach our target distance.
Should you have further questions or concerns, please feel free to send us an email at [email protected] Let's ride on!
07 Jan 2021 04:29 PM
Dear participants,
#TOGOFESTIVE100 registration has ended, and all rewards upgrading and size changes have been finalised! Thank you all for the support!
Let’s ride on together with our fellow participants as we embark on our journey towards 2021!
Push yourself to become a 100km Finisher before the challenge ends and stand the chance to win Sennheiser products through our Finisher lucky draw!
Don’t forget to share your pictures from your starting line by uploading it onto social media and hashtag #TOGOFESTIVE100 and #TOGORIDE2020 to inspire fellow participants.
Let’s ride safe!
28 Dec 2020 01:37 PM
Dear participants,
The #TOGOFESTIVE100 Virtual Cycling Challenge has officially begun! Let’s saddle up and embark on our ride towards the new year!
Push yourself to become a 100km Finisher before the challenge ends and stand the chance to win Sennheiser products through our Finisher lucky draw!
Don’t forget to share your pictures from your starting line by uploading it onto social media and hashtag #TOGOFESTIVE100 and #TOGORIDE2020 to inspire fellow participants.
Let’s ride safe!
21 Dec 2020 12:02 AM
If your activities are not reflected on the leaderboard, you may sync them manually.
Your Finisher Certificate will be available to download after submitting this
The event TOGOFESTIVE100(referred herein as "Event") is organised by Togoparts.com (referred herein as the "Organiser"). All participants must comply with the Rules & Regulations below.
The Terms and Conditions are subject to change without notice, from time to time at our sole discretion. We will notify you of amendments to these terms and conditions by posting them to this website.
Each ride must be logged on Strava (referred herein as the "App") and cannot be inputted manually. For more information regarding how to log activities on the App, please see Strava's How It Works page (http://www.strava.com/how-it-works). If you successfully log 101km between 21st December 2020 (Monday) 0000hrs to 12th January 2021 (Tuesday) 2359hrs, Singapore time, you will be eligible to collect the Finishers' rewards, depending on the package registered and subject to Togoparts' verification. Any form of entry and participation in the Event other than that described herein is void.
By submitting this registration form, you agree that the Organiser may collect, use and disclose your personal data, as provided in this application form, or (if applicable) obtained by the Organiser as a result of your participation of the Event, for the following purposes in accordance with the Personal Data Protection Act 2012 and our data protection policy:
(a) The processing of this registration;
(b) The administration of the registration and the Event;
(c) Information sent by the Organiser about the Event via Email, SMS text message and Phone Call.
(d) Information sent by the Organiser on selected third parties', Event Business Partners' and Sponsors' products and services, such as updates on their latest promotions and their new products and services, via Email, SMS text message and Phone Call.
(e) To administer any lucky draws in this Event, including to contact you for the administration of prizes in relation to the lucky draw(s).
(1) stolen, lost, late, misdirected, damaged, undeliverable or incomplete, inaccurate, delayed, illegible entries due to technical, computer, mechanical, printing, typographical, human or other errors relating to or in connection with the Event, including, without limitation, errors which may occur in connection with the administration of the Event, the mailing or transmission of entries, notification or correspondence, the processing of entries, the logging of miles, the announcement of the prizes or in any Event related materials;
(2) technical failures of any kinds;
(3) failures of any of the equipment or programming associated with or utilized in the Event;
(4) unauthorized human and/or mechanical intervention in any part of the entry process or the Event;
(5) technical or human error that may occur in the administration of the Event, the sending of entries or the processing of entries; or
(6) any injury or damage to persons or property that may be caused, directly or indirectly, in whole or in part, from entrant's participation in the Event or receipt or use of any prize. If for any reason an entrant's entry is confirmed to have been erroneously deleted, lost or otherwise destroyed, corrupted or for any other reason not accepted as an entry into the Event, entrant's sole remedy is to enter again into the Event. Organiser may rescind any Event entry found to contain such errors or failures without liability at its sole discretion.
As a condition of participating in the Event, entrant agrees to release, indemnify and hold harmless Organiser and its respective affiliates, prize suppliers, and Organiser's business partners and all their affiliates, and each of their respective agents, representatives, officers, managers, directors, members, shareholders and employees (the "Released Parties") from and against any injuries, losses, damages, claims, actions and any liability of any kind resulting from or arising from any breach of representation made by entrant in connection with the Event, the exercise by the Organiser or its designees of any of the right granted by entrant in these Official Rules and entrant's participation in the Event, including acceptance, possession, use, misuse or nonuse of the prize(s), or any injury or damage to entrant's or any other person's computer or wireless device relating to or resulting from participation in the Event or downloading any materials in the Event, or inability to access any webApp or wireless service associated with this Event, or any combination thereof. Entrants agree that the laws of Singapore will govern any and all disputes.
As a condition of participating in the Event, entrant agrees that as to Organiser and the Released Parties
(1) under no circumstances will entrant be permitted to obtain awards for, and entrant hereby waives all rights to claim, punitive, incidental, consequential, or any other damages, other than for actual out-of-pocket expenses,
(2) all causes of action arising out of or connected with the Event, or any prizes awarded, shall be resolved individually, without resort to any form of class action, and
(3) any and all claims, judgments, and awards shall be limited to actual out-of-pocket costs incurred, but shall in no event include attorneys' fees. Organiser reserves the right to modify the prize award procedures.
If in Organiser's opinion, there is any suspected or actual evidence of electronic or non-electronic tampering with any portion of the Event, or if a computer virus, bugs, unauthorized intervention, fraud, or technical difficulties or failures compromise or corrupt or affect the administration, integrity, security, fairness, or proper conduct of the Event, the Organiser reserves the right, at its sole discretion, to disqualify any individual who tampers with the entry process, the logging of miles and/or to modify, suspend or terminate the Event. In the event that the Event is cancelled or postponed for any reason whatsoever, the ARV of the prizes will be awarded to the extent required by law.
Entrants under the age of 18 as of 01/01/2019 will be required to seek permission and consent from either of his/her parents, or a legal guardian as a prerequisite for participation in the Event. An indemnity form will be sent to the entrant upon registration. Entrant will be required to fill up the form and send it back to the Organiser.
ANY ATTEMPT BY AN ENTRANT TO DELIBERATELY DAMAGE THE EVENT OR UNDERMINE THE LEGITIMATE OPERATION OF THE EVENT MAY BE IN VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, THE ORGANISER RESERVES THE RIGHT TO SEEK CIVIL AND/OR CRIMINAL PROSECUTION AND DAMAGES (INCLUDING ATTORNEYS' FEES) FROM ANY SUCH ENTRANT TO THE FULLEST EXTENT OF THE LAW.
Except where prohibited by law, by entering the Event, and as a condition of participating in this Event, entrant agrees to allow Organiser and/or Organiser's designee the perpetual right to use his/her name, biographical information, photos and/or likeness, statements and voice for advertising and promotional purposes for this and similar Events, worldwide, and in perpetuity, in any and all forms of media, now known or hereafter devised without additional compensation, review or approval rights, notification or permission, except where prohibited by law.
This Event is governed by the laws of Singapore.
Your quickest cycling fix with comprehensive marketplace and exciting virtual challenges.
Togoparts.com
Singapore
Malaysia
Indonesia
Philippines
Cheer for your team or anyone here!
- Jack Chua , getDatecreated()); echo $created_at; ?>
- rashid.al78 , getDatecreated()); echo $created_at; ?>
- V21128532 , Kajang , getDatecreated()); echo $created_at; ?>
- Laurentius , getDatecreated()); echo $created_at; ?>
- Laurentius , getDatecreated()); echo $created_at; ?>
- ashkish77 , getDatecreated()); echo $created_at; ?>
- Samantha Lee , Singapore , getDatecreated()); echo $created_at; ?>
Hi #TOGOFESTIVE100 participants,
Based on an update on the rewards shipment, the rewards will be arriving in Singapore on the 16th of March, and will subsequently be delivered to you within 5 working days. We will update you once the rewards have arrived in Singapore.
On behalf of Togoparts, we'd like to thank you for your patience. If you have any queries, please do not hesitate to contact us and send us an email at [email protected]
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by nooraishah12: Hello! Any update on when we will be receiving the pin and tshirt?"
Hi, the rewards will be arriving in Singapore by 16 March 2021 - we will then subsequently send them out to you within 5 working days. In that timeline, your rewards should reach you around the third - last week of this month.
Thank you for your patience and understanding.
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by Rogerlim: When are you going to send out finisher rewards? Any update?"
Hi, the rewards will be arriving in Singapore by 16 March 2021 - we will then subsequently send them out to you within 5 working days. IN that timeline, your rewards should reach you around the third - last week of this month.
Thank you for your patience and understanding.
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by bikermp: Haven't yet received the Pin & Tee"
Hi bikermp, the rewards will arrive in Singapore by 16 March 2021. It will then be subsequently sent out to you within 5 working days.
We do apologize for the delay. We'll notify everyone once the parcel arrives and the sending of the rewards have started. Thank you!
- kent.paulo , getDatecreated()); echo $created_at; ?>
- mizeteo , getDatecreated()); echo $created_at; ?>
- ashkish77 , getDatecreated()); echo $created_at; ?>
- dencrux , getDatecreated()); echo $created_at; ?>
- eronchua , getDatecreated()); echo $created_at; ?>
- eronchua , getDatecreated()); echo $created_at; ?>
- eronchua , getDatecreated()); echo $created_at; ?>
- nooraishah12 , getDatecreated()); echo $created_at; ?>
- Rogerlim , getDatecreated()); echo $created_at; ?>
- bikermp , getDatecreated()); echo $created_at; ?>
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by caloy119: greetings... i have a ride on the 25th of december on strava but showing up as the 26th at 4:38am here... https://www.strava.com/activities/4515770978"
Hi caloy119, thank you for reporting the issue here. Let me take a look and fix this as soon as possible
- kent.paulo , getDatecreated()); echo $created_at; ?>
- caloy119 , getDatecreated()); echo $created_at; ?>
"Formerly posted by sgayanami: Congratulations to all Finishers!! Well done everyone, and well done myself!!"
Indeed a very strong performance from you sgayanami! Kudos to all the finishers and to you for being one of our top cyclists for #TOGOFESTIVE100!
- kent.paulo , getDatecreated()); echo $created_at; ?>
- sgayanami , getDatecreated()); echo $created_at; ?>
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by verdawan: Please sync my last 3 rides. Thanks"
Hi verdawan, it's already updated
- kent.paulo , getDatecreated()); echo $created_at; ?>
- verdawan , getDatecreated()); echo $created_at; ?>
"Formerly posted by acousticgal: done finally"
Yeeey! Awesome job acoustical! Indeed it is a statement that you are a passionate and strong rider! Keep it up! and hope to see you on our future challenges.
- kent.paulo , getDatecreated()); echo $created_at; ?>
- acousticgal , getDatecreated()); echo $created_at; ?>
"Formerly posted by Chetharjit: My ride record is not update as per Strava record"
Hi Chetharjit, thanks for reaching out to us
- kent.paulo , getDatecreated()); echo $created_at; ?>
- Chetharjit , Singapore, 461032 , getDatecreated()); echo $created_at; ?>
"Formerly posted by Zongda: Hi can I check when will I receive my tee and pin ?"
Hi Zongda, as per our previous events, we usually send out the rewards 4 weeks after the challenge ends. Therefore for #TOGOFESTIVE100, we are looking at around the 2nd week of February to have your pin + tee sent out. Thank you. If you have further questions regarding the event, you can refer to our event FAQ here:
https://www.togoparts.com/challenges/togofestive100/faq.php
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by drix0528: Hi already finished my 100km today. How do i know my strava completion is captured here?"
Hi drix0528, contacted you via email to get this sorted
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by anamarcon: Please sync my last ride (Jan 6th). It's been 3 days and manual sync is not available. Thanks"
Hi anamarcon, thanks for writing to us here
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by jcdelbo01: Hello, changing jersey size no longer, available right? Sorry for the very late inquiry. Thanks. Maybe there still time"
Hi jcdelbo01, yes, unfortunately, changing your jersey size is no longer available at the moment as we have already pushed the final order 2 weeks ago
- kent.paulo , getDatecreated()); echo $created_at; ?>
- Zongda , getDatecreated()); echo $created_at; ?>
- drix0528 , getDatecreated()); echo $created_at; ?>
- anamarcon , getDatecreated()); echo $created_at; ?>
- jcdelbo01 , Laguna , getDatecreated()); echo $created_at; ?>
"Formerly posted by verdawan: Please sync my last 2 rides. Thanks"
Hi verdawan, do check your profile shortly, your missing rides should already show up
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by Chanyto: There's some strava bug in the top speed. It says i traveled 120kph which is obviously impossible."
Hi Chanyto. Thanks for letting us know. We cannot change any data strava provides us with - but no worries - we'll get the activity checked.
- kent.paulo , getDatecreated()); echo $created_at; ?>
- verdawan , getDatecreated()); echo $created_at; ?>
- Chanyto , getDatecreated()); echo $created_at; ?>
"Formerly posted by sgayanami: Kent/Togoparts team, there is a discrepancy on my overall distance. Please kindly assist."
Hi sgayanami, good afternoon
The leaderboard in the meanwhile displays the outdoor and indoor rides total separately, as achievements and rankings for outdoor and indoor rides are calculated differently. Hope this helps. I have also reached out to you via email to explain further. Have a great day!
- kent.paulo , getDatecreated()); echo $created_at; ?>
- sgayanami , getDatecreated()); echo $created_at; ?>
"Formerly posted by Scientific: I use a Garmin vivoactive watch. On January 3rd I did a crossfit workout and recorded it as Cardio as riding was not an option due to serious rain. It shows up in TOGO as a ride with a duration of 24min and distance of 0. Could you assist is removing this cardio workout. It is blocking my first ride of the year that was 23km. Also the timestamps seem out of sync.
Cheers"
Hi Scientific, thanks for writing to us here
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by Scalehunter: Hi togoparts, i believe my strava app didnt capture in my togoparts account. Can help me with this issue?"
Hi Scalehunter, thanks for writing to us here
- kent.paulo , getDatecreated()); echo $created_at; ?>
Cheers
- Scientific , getDatecreated()); echo $created_at; ?>
- Scalehunter , getDatecreated()); echo $created_at; ?>
"Formerly posted by Ajayram12: I had raised a query to remove my flagged ride which was synced incorrectly but there is no update on that. Can you help to remove the flagged ride? "
Hi Ajayram12, thanks for writing to us here
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by tzo33: Hi togoparts, my xmas eve ride shows that I ended the ride at 17:40pm on the 24th whereas on the Strava App, it is reflected correctly as started at 01:40am"
Hi tzo33, good morning. Thanks for writing to us here. We do understand that there seems to be some time disparity between Strava and our Challenge Leaderboard. Our tech team will look into that today. We do apologize for any inconvenience caused. Have a great day!
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by firif79: Hi Admin, a lot of us have to stay indoors due to the inclement weather for d past 2 days. a lot of us also dont have the equipment to cycle indoors. can we request for the challenge to be extended?"
Hi firif79, thanks for writing to us here
- kent.paulo , getDatecreated()); echo $created_at; ?>
- Ajayram12 , getDatecreated()); echo $created_at; ?>
- tzo33 , getDatecreated()); echo $created_at; ?>
- firif79 , getDatecreated()); echo $created_at; ?>
- gingcomi , getDatecreated()); echo $created_at; ?>
- sgayanami , getDatecreated()); echo $created_at; ?>
Cheering for everyone to ride on during the holi-dates and unto the new year! Let's all get that 100km and finish the challenge as soon as we can!
This is to also inform you that the team will be on a holiday break and will only be back by 4 January 2021. By then, we will attend to all your queries, and issues encountered. In the meanwhile, keep recording your rides on Strava and we shall take care of the syncing once we are back by Monday.
Happy New Year to all of us! Ride on to 2021!!!
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by eugenebenitez: Hi togoparts, my xmas eve ride shows that I ended the ride at 14:51pm on the 24th whereas on the Strava App, it is reflected correctly as ended at 00:51am."
Hi eugenebenitez - thanks for writing to us. I have checked your profile, and can see that the end time was not set to 14:51 though.. Let me get you a screenshot of what I see over email. Thank you for potentially spotting a bug though, we will have this checked - just in case. Thanks!
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by Vanliz: Hi togoparts. Until now not one of my rides recorded in strava has reflected. I've done all settings reqd, is there something else i'm missing? I hope my padticipation will not be all in vain. Appreciate your help pls."
Hi Vanliz, rest assured it will nt be in vain
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by iamwayneteo: Hi, besides the finisher achievement, will the Christmas and Santa achievements be updated?"
Hi iamwayneteo - yes it should be. Let me double check as to why it hasn't been unlocked for you. Will let you know once I have added them up unto your profile. Thank you!
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by glorysim: Hi there, I am not able to see my rides recorded in the Strava app on this website. Can you check and let me know what is wrong? Thanks"
Hi glorysim - thanks for writing to us here
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by Dianne Agudilla: Hi Kent!:) thank you so much for the help! Appreciate it so much! Happy New year! :)"
Happy to help. My greetings of a happy new year to you and your who family!
- kent.paulo , getDatecreated()); echo $created_at; ?>
- eugenebenitez , getDatecreated()); echo $created_at; ?>
- Vanliz , getDatecreated()); echo $created_at; ?>
- iamwayneteo , getDatecreated()); echo $created_at; ?>
- glorysim , getDatecreated()); echo $created_at; ?>
- Dianne Agudilla , getDatecreated()); echo $created_at; ?>
"Formerly posted by alamat_08: Hi Togoparts Crew, my ride didn't reflect even after waiting for 16hrs. Could you please help to check it. thank you!"
Hi alamat_08, thanks for writing here
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by dyawn: Hi, my rides don't seem to be reflected here. Could you help me out?"
Hi dyawn, we have sent you up an email yesterday. The email contains instructions to help us out gain full permission and sync your rides
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by Dianne Agudilla: Hi Kent and togopart team
Hi Dianne - your recent rides has already been reflected upon checking this morning
- kent.paulo , getDatecreated()); echo $created_at; ?>
- alamat_08 , getDatecreated()); echo $created_at; ?>
- dyawn , getDatecreated()); echo $created_at; ?>
- Dianne Agudilla , getDatecreated()); echo $created_at; ?>
"Formerly posted by henrylim21:
"Formerly posted by kent.paulo:
"Formerly posted by henrylim21: The sync button is a joke. I used it to sync twice for my Christmas Day ride and nothing happens. Hopefully, the server and Togoparts ops team can fix this issues when they are back from their holidays."
Hi henrylim21, thanks for writing this down for us
"
thanks for your reply, Kent. But it seems my ride on Christmas Day is still not reflected on my profile/leaderboard . I know how the sync button works and I waited and waited for the ride to be updated after waiting more than the stipulated 8 hours but to no avail. Could you please look into this and help to update my ride on 25 Dec?"
Hi Henry, I have spotted the probable issue causing one of your rides to be missing. I will contact you via email now
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by bajasevilla: Been risding many times. Nothing appeared in the board. Authorization is already done. Sync Ride button clicked. Reported to your email and here. I wonder is it April fools day already?"
Hi bajasevilla, thanks for writing here
- kent.paulo , getDatecreated()); echo $created_at; ?>
- bajasevilla , getDatecreated()); echo $created_at; ?>
"Formerly posted by kent.paulo:
"Formerly posted by henrylim21: The sync button is a joke. I used it to sync twice for my Christmas Day ride and nothing happens. Hopefully, the server and Togoparts ops team can fix this issues when they are back from their holidays."
Hi henrylim21, thanks for writing this down for us
"
thanks for your reply, Kent. But it seems my ride on Christmas Day is still not reflected on my profile/leaderboard . I know how the sync button works and I waited and waited for the ride to be updated after waiting more than the stipulated 8 hours but to no avail. Could you please look into this and help to update my ride on 25 Dec?
- henrylim21 , getDatecreated()); echo $created_at; ?>
- Sim_1234 , getDatecreated()); echo $created_at; ?>
"Formerly posted by mizeteo: My ride is now updated. Thank you!"
Happy to help!
- kent.paulo , getDatecreated()); echo $created_at; ?>
- mizeteo , getDatecreated()); echo $created_at; ?>
"Formerly posted by henrylim21: The sync button is a joke. I used it to sync twice for my Christmas Day ride and nothing happens. Hopefully, the server and Togoparts ops team can fix this issues when they are back from their holidays."
Hi henrylim21, thanks for writing this down for us
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by JonV: Same issue, i dnt know what is going on with their system"
Hi JonV - you currently haven't given us full permission to access your strava activities, which is barring our system from fetching your ride data
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by Ajayram12: Ride from past 3 days still not synced even after manual sync. Anyone else faced same issue?"
Hi Ajayram12, your rides are now already being reflected upon checking on your profile
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by ahmadeka: hello"
Hey whats up? Cheering for you to finish the #TOGOFESTIVE100 challenge!
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by Nelsonmanlises: I just finished my ride, it is not auto update? Or not real time?"
Hi Nelsonmanlises - it does auto update - but does not reflect real time
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by caloy119:
anyone having issues with ride not showing up on profile?"
Hi caloy119, upon checking from your profile now, all your rides seem reflected
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by caloy119:
anyone having issues with ride not showing up on profile?"
Hi caloy119, upon checking from your profile now, all your rides seem reflected
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by Jeffhuang14: I cycled ytd and till now is not updated. Please check"
Hi Jeff, upon checking, your rides are already being reflected. Do let me know if it seems like you are missing some, so I can check further? Thus far, 3 rides are reflected from your profile. Thank you!
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by weizhengtong: Merry Christmas! My ride record is not updated, kindly assist, thank you~"
Hi weizhengtong, good morning
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by S7837799B: Hi Togoparts. Can help me with my today's ride? It is not updated in the leaderboard. Thank u."
Hi S7837799B - Your missing ride has just been displayed - you may counter check from your profile shortly. Thank you and have a great day ahead!
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by JonV: Please update my activity ride today,"
Hi JonV, we have reached out to you via email - and have sent out instructions to get us full permission to access your activities. Thank you!
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by acliboro: Hello my ride is also not reflecting in the system after manually syncing it. I think I need some help"
Hi acliboro, reached out to you via email for us to have full permission of your rides. Thank you!
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by Mohamad Shaiful: Hi Kent, my ride is still not reflecting the updated distance travelled after syncing it."
Hi Mohamad, sent out an email to help us get full permission to access your rides and get them reflected
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by ayesamunar: Hi. My ride was not synced. Tried manual sync yesterday. Stats not showing here til now. Ty"
Hi ayesamunar, it seems like we do not have full permission to access your rides which is why our system has not been fetching your activities. Let me reach out to you via email to get this resolved. Thank you!
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by verdawan: Please sync my 2 rides...thanks"
Hi Verdawan, your rides are now being processed from the back end
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by Crazydrei_84: Hi Kent, my ride is still not reflecting the updated distance travelled after syncing it."
Hi Crazydrei_84, your rides are now already being reflected upon checking from your challenge profile. Thank you!
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by mizeteo: Hi Kent, my ride is still not being sync from Strava even after doing the authorization from the email."
Hi mizeteo, I have just manually pulled up your rides. It is now being processed from the back end. Should appear on your profile 5-10 mins from now. Thank you!
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by LilWheel: Have synced my ride from Xoss to Strava. Reflecting on Strava successfully, I've tried to use the sync button on togoparts. Ride distance appears to not reflect. Appreciate your kind assistance in configuring. Thanks!"
Hi LilWheel, it seems like we have not gotten a full permission to access your rides
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by TanKayWee: Hi Kent, any update on my ride on 21st and 22nd Dec.pls assist. Thank you"
Hi TanKayWee, good morning. We just got back from our holidays - would you be able to send me screenshots of your 21st and 22nd rides please? Do send it through our togofestive email - for me to check further.
Email: [email protected]
- kent.paulo , getDatecreated()); echo $created_at; ?>
- henrylim21 , getDatecreated()); echo $created_at; ?>
- evanleezs, Challenge Cheer Leader , getDatecreated()); echo $created_at; ?>
- ayesamunar , getDatecreated()); echo $created_at; ?>
- JonV , getDatecreated()); echo $created_at; ?>
- Ajayram12 , getDatecreated()); echo $created_at; ?>
- caloy119 , getDatecreated()); echo $created_at; ?>
- caloy119 , getDatecreated()); echo $created_at; ?>
- ayesamunar , getDatecreated()); echo $created_at; ?>
- ahmadeka , getDatecreated()); echo $created_at; ?>
- Nelsonmanlises , getDatecreated()); echo $created_at; ?>
- caloy119 , getDatecreated()); echo $created_at; ?>
- mizeteo , getDatecreated()); echo $created_at; ?>
- sgayanami , getDatecreated()); echo $created_at; ?>
- sgayanami , getDatecreated()); echo $created_at; ?>
- Jeffhuang14 , getDatecreated()); echo $created_at; ?>
- JonV , getDatecreated()); echo $created_at; ?>
- weizhengtong , getDatecreated()); echo $created_at; ?>
- S7837799B , getDatecreated()); echo $created_at; ?>
- JonV , getDatecreated()); echo $created_at; ?>
- acliboro , Dasmarinas, Cavite , getDatecreated()); echo $created_at; ?>
- Mohamad Shaiful , getDatecreated()); echo $created_at; ?>
- ayesamunar , getDatecreated()); echo $created_at; ?>
- lizardonaspire , getDatecreated()); echo $created_at; ?>
- verdawan , getDatecreated()); echo $created_at; ?>
- Crazydrei_84 , Metro Manila , getDatecreated()); echo $created_at; ?>
- mizeteo , getDatecreated()); echo $created_at; ?>
- mizeteo , getDatecreated()); echo $created_at; ?>
- LilWheel , getDatecreated()); echo $created_at; ?>
- TanKayWee , getDatecreated()); echo $created_at; ?>
"Formerly posted by lizardonaspire: Hello, am afraid to say that my rides are not syncing again despite doing all as instructed. Could you help please?"
Hi lizardonaspire, you may check your profile 5-10 mins from now - your ride should be reflected. Thank you and Happy Holodays!
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by MazAhmad: I did ride on Tuesday,Wednesday and today it show in Strava but not in this account. Please help .. Thank you"
Hi, your rides are now being reflected! Thank you and happy holidays!
- kent.paulo , getDatecreated()); echo $created_at; ?>
- lizardonaspire , getDatecreated()); echo $created_at; ?>
- MazAhmad , Singapore , getDatecreated()); echo $created_at; ?>
"Formerly posted by apmjoshi: Hello,
I did a ride yesterday and it is showing up on Strava but not in my account here. Please help.
Kind regards
AJ"
Hi AJ, your rides are now being processed from the back end. Should show on your account 5-10 mins
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by Dace62: I did indoor rides on Monday and Tuesday and it shows up on Strava but not in my account in Togoparts. Could you help me please? Best regards, Dace62"
Hi Dace62, I have spotted a potential permission problem from the back end which is why we haven't gotten your rides shown yet
- kent.paulo , getDatecreated()); echo $created_at; ?>
- Dace62 , getDatecreated()); echo $created_at; ?>
I did a ride yesterday and it is showing up on Strava but not in my account here. Please help.
Kind regards
AJ
- apmjoshi , getDatecreated()); echo $created_at; ?>
- TanKayWee , getDatecreated()); echo $created_at; ?>
- TanKayWee , getDatecreated()); echo $created_at; ?>
- LilWheel , getDatecreated()); echo $created_at; ?>
"Formerly posted by TanKayWee: Hi, my rides on 21st n 22nd Dec did not upload to my activity status, pls help to check. Thks"
Hi TanKayWee, I think you have linked an incorrect account during your authorization which is why no rides are showing. I'll reach out to you via email to get this resolved
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by dav_lph: Hi, I did 2 indoor rides but the stats is showing as outdoor ride. Although in Strava, it is showing as an indoor ride. Please advise."
Hi dav, thanks for letting us know about this. Let me check on this further and let you know. Thank you!
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by Jhayzee74: Hi kent.paulo i already downloaded my ebib but I can't see the twibbon in there"
Hi Jhayzee, my apologies I might have misunderstood your question. For the twibbon, you can directly download the frame from here:
https://drive.google.com/file/
- kent.paulo , getDatecreated()); echo $created_at; ?>
- TanKayWee , getDatecreated()); echo $created_at; ?>
- dav_lph , Singapore , getDatecreated()); echo $created_at; ?>
- Jhayzee74 , Tagum City , getDatecreated()); echo $created_at; ?>
- Jhayzee74 , Tagum City , getDatecreated()); echo $created_at; ?>
"Formerly posted by Dianne Agudilla: Thank you very much Kent :)"
Hi Dianne, you are welcome, always happy to help! Have a great evening.
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by weizhengtong: Hi togoparts, I have a 32.98km ride yesterday on Strava but seems not updated here, please assist to check and fix it. thank you."
Hi ZT, your 32.98 km ride is currently being processed from the back end
- kent.paulo , getDatecreated()); echo $created_at; ?>
- Dianne Agudilla , getDatecreated()); echo $created_at; ?>
- Dianne Agudilla , getDatecreated()); echo $created_at; ?>
- weizhengtong , getDatecreated()); echo $created_at; ?>
"Formerly posted by S7837799B: Hi Togoparts. Can help me with my yesterday 21/12 ride? It is not updated in the leaderboard. Thank u."
Hi S7837799B, allow us some time to check on this
- kent.paulo , getDatecreated()); echo $created_at; ?>
- S7837799B , getDatecreated()); echo $created_at; ?>
"Formerly posted by Dianne Agudilla: Hiyee ToGoParts team!
Hi Dianne, good morning. Thanks for reaching out to us via the leaderboard chat. I have already pulled up the rides and it already appears on your #TOGORIDE2020 Challenge Board. However, for #TOGOFESTIVE100, we will have to do some further checking - to get your rides synced. Thank you so much!
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by iamdavidlim: Hi, i rode 62km yesterday night using Garmin uploading it to Strava but it is not reflecting under my activities?"
Hi iamdavidlim - I have checked from the back end and have found out the probable reason as to the non-syncing of your rides. Let me send you over some instructions over mail to get this resolved. Thank you!
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by Jhayzee74: just wanna ask where to download the twibbon coz its not available on the link provided"
Hi, you can directly go to the landing page, and check your challenge profile box - there is a download e-bib button you can click on. Link here:
https://www.togoparts.com/challenges/togofestive100/welcome
- kent.paulo , getDatecreated()); echo $created_at; ?>
- Dianne Agudilla , getDatecreated()); echo $created_at; ?>
- iamdavidlim , getDatecreated()); echo $created_at; ?>
- Jhayzee74 , Tagum City , getDatecreated()); echo $created_at; ?>
"Formerly posted by Fishcooper: My ride still didn't appearing in the leader board"
Hi Fishcooper, thanks for letting us know from here. I have already connected with you over email to check this and get your rides to appear on the challenge board as soon as possible. I'll continue on the conversation with you over email
Thank you.
- kent.paulo , getDatecreated()); echo $created_at; ?>
- Fishcooper , getDatecreated()); echo $created_at; ?>
"Formerly posted by Jhayzee74: thanks for the info"
Happy to help. Good luck on the challenge!
- kent.paulo , getDatecreated()); echo $created_at; ?>
"Formerly posted by Jhayzee74: looking forward for other challenges soon"
- Jhayzee74 , Tagum City , getDatecreated()); echo $created_at; ?>
- Jhayzee74 , Tagum City , getDatecreated()); echo $created_at; ?>
"Formerly posted by Jhayzee74: if you can't get the 100km challenge, what are the consequences? is there a refund or it will be forfeited?
thanks"
Hi Jhayzee, yes, unfortunately, if you aren't able to finish the 100km requirement, the finisher rewards will be forfeited. However, our #TOGOFESTIVE100 Pin and Tees are commemorative items, therefore - regardless if you finish or not, we are sending these mentioned rewards.
For the Jersey and shorts though, we'll have to get and clock in that 100km. Hope this helps. Thank you!
- kent.paulo , getDatecreated()); echo $created_at; ?>
thanks
- Jhayzee74 , Tagum City , getDatecreated()); echo $created_at; ?>